Services

Offering Cloud-Based Services, 24/7 Support Services, Professional Services, Repair and Warranty

Unify ME Managed Services

AVI-SPL's service and maintenance programs provide you nationwide, 24/7 support to protect your investment in video conferencing and communication systems. Our industry-leading service programs include onsite support, offsite support or a mixture of the two.

Unified Managed Services - Unify ME™

Through our Unify ME™ program, AVI-SPL designs, builds and supports the communication systems and environments your company needs to collaborate and reach customers. Our maintenance programs provide nationwide, 24/7 support to protect your investment in video conferencing and communication technologies.

Support Services

Our Customer Care Program provides comprehensive support for your investment, with three tiers of contract options: One-Year Warranty, Preferred (remote service) and Onsite. We also have optional contract upgrades that provide enhanced levels of service: Exclusive, Preventive Maintenance, First Call Consolidation and Remote Alarm Response.

Cloud-Based Services

Connect, Control, Communicate and Content: With Unify ME cloud-based services, you will maximize your company's existing investment in infrastructure. These services let you easily connect with your video communications network, including Telepresence rooms, video endpoints and home office workers.

Professional Services

AVI-SPL's professional services ensure the environment and experience of your video communication systems meet your expectations. Our highly trained teams hold hundreds of certifications from the major vendors, such as Cisco, Polycom, Crestron, AMX, Extron, SMART, LifeSize and many others. As a result, we are well qualified to handle complex infrastructure installations and stage multimedia events that make a positive impact on your audience.

  • Emerging technologies
  • Managed implementations
  • Needs analysis and consultation